Zero-Touch Workflows

Overview

Most finance teams spend hours each week reviewing transactions that are perfectly routine — the same coffee shop, the same SaaS subscription, the same office supply vendor. Zero-Touch Workflows eliminate that busywork. SKOOR learns your patterns, auto-categorizes with high confidence, auto-approves within your rules, and syncs directly to your accounting system.

Available on all plans. Admin and Accounting roles configure rules. All users benefit from reduced review queues.

The Exception-Only Model

Traditional expense management forces humans to review every transaction. SKOOR inverts this. The AI assigns a confidence score to every transaction based on vendor history, amount patterns, category consistency, and policy compliance. Only transactions below your confidence threshold surface for human review.

Rule Engine

Configure auto-approval rules by any combination of criteria:

• Amount: Auto-approve transactions under a specified dollar amount (e.g., under $100)
• Vendor: Always auto-approve specific trusted vendors (e.g., AWS, Google, your landlord)
• Category: Auto-approve certain categories like office supplies or software subscriptions
• Confidence score: Set the minimum AI confidence required for auto-approval (default 95%)

Rules can be combined. For example: auto-approve any transaction under $50 from a known vendor in the “Software” category with 90%+ confidence.

Auto-Sync Schedule

Choose how often auto-approved transactions sync to your accounting system:

• Real-time: Transactions sync the moment they are auto-approved
• Hourly: Batch sync every hour for lower API usage
• Daily: Sync once per day at a time you choose

Audit Trail and Overrides

Every auto-approved transaction is logged with the rule that triggered approval, the confidence score, and the timestamp. Nothing is hidden. Override any auto-decision retroactively — re-categorize, reassign, or reject a transaction after the fact. The audit trail records the original auto-decision and your override with a reason.

Escalation to Human Review

When SKOOR's confidence drops below your threshold, the transaction is escalated to the appropriate reviewer. The review screen shows exactly why the AI was uncertain: new vendor, unusual amount, ambiguous category, or policy edge case. This context helps reviewers make faster, better decisions.

Key Capabilities

• Exception-only review model — AI handles routine, you handle edge cases
• Configurable auto-approve thresholds by amount, vendor, category, and confidence
• Auto-sync to QuickBooks Online and Xero (real-time, hourly, or daily)
• Full audit trail for every auto-approved transaction
• Retroactive override of any auto-decision
• Escalation with context when confidence drops below threshold
• Rule combinations for granular control
• Confidence scores improve over time as SKOOR learns your patterns