Smart Review

How Smart Review works

Before an expense reaches your approval queue, the SKOOR AI runs it through a series of checks: policy compliance, duplicate detection, anomaly scoring, receipt verification, and category confidence. Based on the results, the AI assigns a suggested action. "Approve" means the expense is clean and within policy. "Flag" means there is a potential issue that needs attention. "Review" means the AI is uncertain and wants a human decision.

Smart Groups

Smart Groups cluster similar expenses for batch review. If you have 15 Uber receipts from the same trip, they appear as a single group with a total and individual line items. If five team members bought office supplies from the same vendor, those expenses are grouped together. You can approve the entire group with one click or expand it to review individual items. Smart Groups reduce review time by 60-80% during high-volume periods.

Priority queue

The review queue is ordered by priority, not chronology. Flagged expenses appear first. High-dollar items appear before low-dollar items. Expenses approaching your approval SLA deadline are elevated. The result is that you always review the most important items first, and low-risk auto-approvable expenses sink to the bottom or clear themselves entirely.

Learning from your decisions

Every approve, reject, or recategorize action you take trains the AI. If you consistently approve expenses the AI flagged, it learns to lower the flag threshold for that pattern. If you reject expenses the AI suggested approving, it becomes more cautious. Over time, the suggested actions align closely with your judgment, reducing the number of items that require active review.