Warranty & E&O
We carry the risk we ask you to rely on.
A CPA firm signs its name to its work — an implementer asking for your trust should do the same. Every engagement carries a defined warranty, and errors and omissions coverage stands behind it.
What the warranty covers.
The deployment matches the certified profile
What we installed is what the profile document says — permissions, connectors, logging. If it drifts from the document, that is ours to fix.
The controls are in place
The safeguards the report says exist, exist — scoped access, allowlists, and the review step, verifiable on your own devices.
The audit trail is complete
Actions taken under the profiles are logged to the store your firm controls, without gaps we introduced.
Drift is caught inside the committed window
When an agent moves outside its profile, detection and escalation happen inside the window your maintenance engagement commits to.
Where it stops — and why that matters.
A warranty that claims everything is worth nothing. Knowing where ours stops is part of why it is worth something.
Not a legal opinion
A Skoor says your configuration meets the technical safeguards in a standard. Whether your firm is compliant is a legal conclusion that belongs to your counsel.
Not a guarantee of model output
Claude is Anthropic's product. We warrant the governance around it — profiles, logging, review, drift detection — not the content of any individual model response.
Not coverage for ungoverned use
Work done outside the deployed profiles — personal accounts, tools we did not certify — is exactly the exposure the engagement exists to retire, and it is outside the warranty.
The paper behind it.
The warranty terms, the drift-window commitment, and the certificate of our errors and omissions coverage are written into every engagement letter before you sign it — ask for them on the first call. Nothing on this page substitutes for those documents.